Jim Dalrymple have had some serious issues with Apple Music:
At some point, enough is enough. That time has come for me—Apple Music is just too much of a hassle to be bothered with. Nobody I’ve spoken at Apple or outside the company has any idea how to fix it, so the chances of a positive outcome seem slim to none.
As if all of that wasn’t enough, Apple Music gave me one more kick in the head. Over the weekend, I turned off Apple Music and it took large chunks of my purchased music with it. Sadly, many of the songs were added from CDs years ago that I no longer have access to. Looking at my old iTunes Match library, before Apple Music, I’m missing about 4,700 songs. At this point, I just don’t care anymore, I just want Apple Music off my devices.
This doesn’t mirror my experience of Apple Music, but it points out that there are kinks left to sort out. Hopefully Apple can help Jim out, as a music lover who’s lost way too many albums over the years, for various reasons, I feel for him. Music listening is one of those things that really just has to work.